AAIDD/ARC Position Statements

WAITING LISTS
POLICY STATEMENT
State agencies and service providers must deliver appropriate services
and supports when requested and when needed by people with mental retardation
and related developmental disabilities and their families.
ISSUE
Our constituents and their families may remain on waiting lists for
years after requesting necessary services and supports. Frequently, educational
gains are lost without ongoing support.
In many instances, people are not aware of the available services and
supports and of alternative options that could result in faster and better
services and supports. Thus they may fail to get on the waiting list
or may be waiting for inadequate or inappropriate services and supports.
They must often accept services and supports that are available but do
not meet their actual wants and needs. Many are desperate and placed
under extraordinary stress. To make matters worse, many states do not
even maintain waiting lists.
POSITION
Needed services and supports must be funded by government and available
for our constituents and their families when they request them. To ensure
that people get the help they need, the following must occur:
- Public systems should actively reach out to individuals and to families
to make them aware of the process to obtain services and supports.
- The process to determine eligibility and to plan necessary short-
and long-term services and supports should occur promptly on request
and be conducted by qualified personnel who are independent from the
service provider and the funding agency.
- Individuals and families should be made aware of community service
and support options whether they are readily available or need to be
developed.
- Once a service or support option is agreed upon, it should be implemented
as soon as possible but by no later than 90 days. This timeframe applies
to those who require a change in services and supports as well as to
those without services and support.
- In emergency situations, people should receive services and supports
within hours.

Adopted: The Arc, Congress of Delegates,
November 9, 2002
AAIDD Board of Directors, May 28, 2002